Breathe l'Empordà
Breathe l'Empordà
We'll give you a 10% discount so you can enjoy the Empordà the way you want.
Offer subject to availability and special dates.
The full amount of the reservation is charged upon receipt of confirmation.
Book on our website and travel safely for you and your companions. Now, if you choose our Semi-Flexible rate, you'll enjoy exclusive cancellation insurance that covers unforeseen events before your trip begins.
❖ Cancellation Insurance: Protect your trip when you confirm your reservation:
- This insurance is valid from the day the reservation is formalized and prepaid and ends on the day of check-in.
- You can cancel your reservation and recover the prepaid amount for more than 20 reasons listed in the policy.
- Covers major unforeseen events that may arise before your trip: health, work, legal, flight delay, etc.
- See the full Cancellation Insurance terms and conditions here .
❖ We also include coverage in case your flight is delayed and your plans change:
- If your outbound flight is delayed by more than 24 hours and prevents you from starting your trip, you can cancel your trip and claim the prepaid amount for your reservation.
- If your outbound flight is delayed due to the reasons indicated and you arrive late at your destination, you may claim for the loss of services for the first night of your reservation.
- Check out this more extensive coverage here
We Answer Your Questions About Cancellation Insurance:
➔ In what cases are cancellation fees covered? Up to 26 cancellation reasons are covered. See the list here.
➔ What do I need to do to cancel my reservation and request a refund of the cancellation fees? If you meet any of the conditions described above and have booked a Semi-Flexible rate, please follow these steps:
1. Contact us to request a cancellation and an invoice for the fees.
2. Contact the insurer via email at flexmyroom@arag.es, providing your personal information and policy number, and attaching the invoice and proof of the reason for cancellation.
3. The insurer will contact you as soon as possible with instructions to follow. If you have any questions, you can contact the insurer by calling ARAG at +34 91 566 15 88.
➔ Who does the insurance cover? The insurance covers the primary reservation holder and any companions.
➔ Where can I see all the insurance policy terms and conditions? You will receive an email on the day you make your reservation with all the information about your insurance.
➔ To view an extended version of the FAQ: you can find more information here
➔ To view questions related to COVID coverage, click here.
